Petting Zoo Plush Mission Statement

We are committed to continuously provide our customers with the highest quality of products through the employment of impeccable customer service. This includes 100% accuracy on order fulfillment through the timely processing and shipping of merchandise that makes us the leading wholesale supplier in the gift industry.

GUIDING PRINCIPLES

Customer Driven
All our actions are driven by our commitment to provide the highest quality of products
for customers by continuously improving our products, systems and services.

Integrity/Ethics
We are committed to conduct our business in an honest, moral and lawful manner, and
to be honorable in our dealings with our customers, employees and business partners.

People

• We embrace meaningful communication, and foster teamwork, respect and trust among all employees.
• Employees are valued for their character, contribution, and potential commitment.
• Each employee accepts personal accountability for their areas of responsibility.
• We provide for development opportunities through job performance and training.

Financial Responsibility
We maximize growth, profitability and return on investment in a manner consistent with the
short and long term goals/objectives of our business. We establish aggressive and
achievable financial plans that are well communicated and committed to by our employees.

Innovation/Teamwork
We are committed to continually challenge and improve our processes to ensure optimal
performance throughout the company. Furthermore, we combine our individual talents to
develop a full range of products and customer service for our customers.

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